Itella Corporation
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Prices and instructions

  • Prices and payment methods
    • Postage stamp / No value indicator stamp
    • Change-of-address and delivery interruption
    • Other services and charges
    • Letter tariff zones
    • Parcel tariff zones
    • Pricing basis
    • Delivery and product terms
      • Act on postal services
  • Addressing and other markings
  • Sending
  • Country information
  • Prohibited items
  • Import clearance
  • Retention periods
  • Returning items

Delivery and Product Terms

Act on Postal Services

The Act on Postal Services regulates the operations of Posti.

Act on Postal Services

Delivery and Product Terms

General Delivery Terms, Cash and Consumer Customers (pdf)
Service Appendix, Letter Services (pdf)
Service Appendix, Goods Transport Services (pdf)

Electronic Services

Terms of use for electronic customer services
Security guide of the Posti's electronic services (pdf)
File description for electronic customer services (pdf)

KIMPPAcard ─ Terms of Use




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